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Family Self-Sufficiency

The purpose of the Family Self-Sufficiency program (FSS) is to offer an opportunity for families to access supportive services that will enhance their achievement of economic independence by providing training and housing. Enrolled participants are empowered to set goals that will increase their ability to be self-sufficient.

Services Provided to Families:

  • Childcare 
  • Education Assistance 
  • Transportation Assistance 
  • Job Training and Preparation 
  • Employment Search 
  • Community Referrals 
  • Life Coaching 
  • Financial Education 
  • Workshop Participation 

How It Works:

  • FSS is a 5-year program 
  • Applicants must apply with the property manager at a FSS site 
  • Property Manager will notify a FSS team member of the applicants’ interest to enroll 
  • A FSS representative will contact the applicant to discuss program criteria, eligibility, and next steps 

How to Apply

Step One: Program applicants must apply at the site and meet property management background, criminal and credit criteria to live there, then their information is given to a Life Coach in CORE

Step Two: HCV participants must apply at 400 East Boulevard for the HCV FSS Program.

Step Three: Applicants will be notified that they’ve been accepted or denied for the program. If rejected, applicants may reapply when they meet the qualifications.

Step Four: After enrolling in the program, participants meet with Life Coaches monthly to establish goals or quarterly as needed on site.


Robin Craig
Child & Family Services Program Manager
(704) 336-3321

Kimberly Caldwell
HCV Program Manager
(704) 681-3664

Family Self-Sufficiency FAQs

What is the Self-Sufficiency program?

The family Self-Sufficiency (FSS) program is designed to assist individuals and families in achieving the goal of employment in order to have enough income to meet their basic needs and help facilitate the transition from subsidized housing to market rate rental housing or homeownership. Participants work with a Case Manager to establish goals that will increase their income.

How do I join the Self-Sufficiency program?

The Self-Sufficiency program is mandatory at select housing communities. To join the Self-Sufficiency program, you must go directly to the community and request an application.

Current Housing Choice Voucher and public housing residents may also apply to the Self-Sufficiency program by downloading the application and submitting to our main office.

Where can I get an application?

Applications are located at the communities with supportive services. For the Self-Sufficiency Program or Housing Choice Voucher application click here and return to our main office at 400 East Boulevard, Charlotte, NC 28203.

What are some benefits of the program?

Program participants receive support from a Case Manager, transportation assistance, childcare assistance, referrals, and assistance with budgeting based on funding availability.

How do I qualify for the Self-Sufficiency program?

For the Self-Sufficiency program within a Mixed-Income property, you must have been employed continuously for at least six months, work a minimum of 30 hours per week at the time of application, or must be employed a minimum of 20 hours per week if in school or pursuing a trade. School and work hours must total no less than 30 hours per week. For Income-Based properties, applicants must be working able, or employed at a minimum of 15-hours per week.

Do I have the option to be a part of the Self-Sufficiency program or not?
Yes, residents have an option if they wish to participate in the program or not, however depending on the site, residents can receive a sanction for not participating in self-sufficiency or employment activities.

How long do I have to stay in the program?

The Self-Sufficiency program is 5 years. Participants may graduate or voluntarily withdraw from the program prior to the completion of the 5-year term. At sites with a mandatory Self-Sufficiency program, failure to comply with the Self-Sufficiency program could result in sanctions and/or termination from assisted housing.

Is the Self-Sufficiency program free?

Yes, there are no costs for participants to participate in the program.

Do I receive help with childcare and bus passes?

Yes. Childcare Assistance and Transportation Assistance are available based upon funding availability.


Being involved in these programs, camps and teams keeps our youth active and engaged, while helping them learn lifelong skills and lessons.